Frequently Asked Questions (FAQ)
Ability's Webmaster is
Ken Davies is the Ability Webmaster. he
receives hundreds of email messages weekly, and is often unable to handle
your requests personally.
So Please read the information below carefully; and hopefully you'll find the answer here...
1. Help I'm looking for information on ...
2. I can't access..., I can't find ..., and CERN Error Messages
3. Change this information / fix this link
4. Please add this link
5. I need technical assistance
6. Can I use the ability icon on my site? Go To The Top of Page
Ability has been setup to help you to find information on just about any subject on the World Wide Web.
The Ability Web site has it's own Online search engine to enable you to search our many web pages for information or a link to a site with it on.
The WWW "World Wide Web" has many many search engines these sites allow you to search for information on just about any
subject, We have put together a Search Engine Index here at ability to help you.
The Webmaster will try to help you find information on general health and disability topics etc, but this can take him some time because of his
limited time and resources.
So here are some examples of using a search engine from our index
Question: Where can I find information about Virtual Hospitals?
Answer:Use our search engines index Virtual Hospitals
and look up
"Virtual Hospitals".
Question: I'm interested in more information on the World
Wide Web.
Answer:Use out World Wide Web search engine index page
and look up what info you need. Go To The Top of
Page
The Ability web site is only part of the global community we do not maintain or have control over all the information which exists on the World Wide Web.
If you have trouble accessing information which begins with http://www.ability.org/, or with anything at the Ability website "such as links to other sites",then the Ability Webmaster is the right person to contact using this from.
For any problems not connected with
http://www.ability.org/, you will need to contact the webmaster or system
administrator of that web site.
The error message could mean any of the following:
The document you were trying to reach does not exist as you typed it.
Please try looking at the top page (home page) or (index page) of the web site you were trying to reach, in order to determine how to contact them and find the document.
For example, if you were trying to reach
http://www.domain/filename/somthing.html, and you got an
error message, try going to http://www.domain/ for information
on where the new version of the document might be, or for information on
how to contact someone there to find it. When in doubt, try writing to the
webmaster of that site.
You are unauthorised to access that document. [Error 401]
Proper authentication is required to access that document/website.
If you are trying to access information on the Ability site, you will be given
instructions on how to proceed.
If the information you are trying to access is NOT on the Ability site, ie.
it does not begin with http://www.ability.org , then you will have to
contact the maintainer of that particular site; as detailed below.
Your request could not be understood by the server. [Error 400]
This means that either your web browser is malfunctioning, or your internet
connection is unreliable. This problem lies outside of Ability, and we are
unable to assist you with this particular problem.
Access to that document/website is forbidden. [Error 403, 404, 500]
If you typed the URL by hand, please check that the punctuation and
capitalisation are exactly as written. Also, you should make sure that your
slashes are forward-facing ( / ). If you're certain that the information
is on the Ability website, but don't know the exact URL, try finding it off our
home page at http://www.ability.org
If the link is old [copied from a book, article, etc.], it may no longer
be available at that address. Please mail the Webmaster explaining the source
of the link, and what exactly you're looking for. If the link is NOT on the
Ability site, ie. it does not begin with http://www.ability.org ,
then you will have to contact the maintainer of that particular site; as
detailed below.
Example
Question: I get an error when I try to get to
http://www.domain/filename. Can you fix this please?
Answer: The Ability has no information on nor any connection with this web site. You will need to contact that organization's
webmaster for assistance. Try contacting the webmaster at webmaster@domain
or from the site's home page or index page at http://www.domain/.
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If you are requesting a change or fix to some information on the Ability web
site, then the Ability Webmaster is the right person to contact. Please be very
Specific about what page you are referring to and what you want done. There
are several thousand pages currently in the Ability web space and that why we ask you to use the feedback form.
Examples
Question: This page looks broken. Could you fix it please?
Answer: I'd be glad to fix it, but you need to send
the exact URL of the page you were trying to access, and what behaviour
you found to be a problem using the feedback form. form.
Question: Please fix this link --
http://www.broken.com/filename/lost.html
Answer: I'm sorry, but we're unable to fix any links which aren't from the Ability website -- i.e. originating from http://www.ability.org;You will need to contact the broken.com webmaster either at webmaster@fbroken.com or from a link of the broken.com home or index page.
Go To The Top of Page
A variety of sites contain links to the Ability website. Although we receive
many requests for cross-links, we try to support links to all such site this is why we setup the Add links pageby entering your information on specific topics your site will be added to our Virtual Library indexes of links to other web site.
Question: My site contains information on links to other sites; Can
we cross-link to each other's sites?
Answer: Thank you for your interest in our site, If your site contains information which we deem appropriate for inclusion in the Ability website, we will contact you regarding cross-linking.
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A lot of the mail at we receive are questions about how the web works, and
how particular pieces of web technology work. These technologies are generally
well documented, and answering the questions is a simple matter of referring
to the appropriate documentation.
Examples
Question: How do I access forms in scripts?
Answer: You may want to try the Web Developer's Virtual
Library at
http://WWW.Stars.com/Seminars/HTML/Forms/
or Verity's Internet Virtual Library at
http://www.verity.com/library.html
Question: I'm trying to program [...] and it doesn't seem
to work. Can you help me?
Answer: Sorry, Ability cannot provide individual help with
Programming problems. We do suggest you refer to the vast literature on
the web and elsewhere (such as libraries, bookstores, magazines etc.)on the subject.
You may also want to try looking it up in Verity's Internet Virtual Library
at
http://www.verity.com/library.html
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Many sites contain links to the Ability website. You may copy any of the displayed
icon on the Ability site.
The logo must not be used in any manner which implies Ability sponsorship or endorsement of your product, service, or internet site without our consent being given.
The logo may not be used to disparage Ability, its Member organizations, services,
or products.
The logo must not be an active link to http://www.ability.org/
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If All Else Fails...
After you have read the Ability Webmaster Frequently Asked Questions and determined
that contacting the Webmaster is the only way to answer your question, send
email to webmaster@ability.org.
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